in need of assistance?
To ensure you receive a rapid response to your request, please contact the ILD Customer Support group on this page, specific to your ILD services.
Phone Billing Support
Do you have a question about your phone bill? We can help.
Hours: Monday-Friday 7:00 a.m. to 8:30 p.m. CST &
Saturday 9:00 a.m. to 5:30 p.m. CST
Phone: (800) 637-4009
Email: contact us
Calling Card Support
Do you need help with your calling card?
The answers are here.
Hours: 24 hours a day, 7 days a week
Phone: (866) 827-5453
Email: contact us
Media Relations
Looking for information on community involvement, corporate affairs or media relations?
Hours: Monday-Friday 8:00 a.m. to 5:30 p.m. EST
Phone: (904) 273-2440
Email: contact us
Collect Call and Credit Card Support
Do you have a question about a credit card charge?
We can help.
Hours: 24 hours a day, 7 days a week
Phone: (800) 226-2606
Email: contact us
Sales Inquiries
Are you looking for an alternative payment solution? Let's discuss.
Hours: Monday-Friday 8:00 a.m. to 5:30 p.m. EST
Phone: (888) 453-2666
Email: contact us
Human Resources
For questions regarding job oppotunities, benefits and employment verification.
Hours: Monday-Friday 8:00 a.m. to 5:30 p.m. CST
Email: contact us